Purchase & Shipping Policy
International Shipping
I will ship with tracking to the listed regions. To negotiate shipping rates to other locations, please send me a message.
In the case of cross-border deliveries, additional taxes (e.g. in the case of an intra-community acquisition) and/or duties, e.g. in the form of customs duties, may apply. You are responsible for these. Please note the following:
Shipping Times
Delivery times vary by location. Most orders arrive within 10-20 business days, but delays can happen due to customs or other factors.
Customs & Duties
Buyers are responsible for any customs fees, import taxes, or duties that may apply. Be sure to check your local regulations.
Tracking
All international orders come with tracking so you can follow your gear's journey.
Shipping Rates
Costs will be calculated at checkout based on your location.
Returns & Exchanges
You can return your pedal within 8 days of delivery if it’s unused and in original condition. Return shipping costs are your responsibility.
- Defective pedals may be exchanged for the same model. Contact us within 8 days for assistance.
- Shipping fees are non-refundable.
Payment
We accept major credit cards, PayPal, and other payment options available through BigCartel.